Digital Edge Services LLC

ServiceNow, done right.

Custom development, integrations, and platform support from a team of business analysts, developers, and product owners.

10+
Years on the ServiceNow Platform
50+
Implementations Delivered
15+
Integrations Built
100%
Remote-Ready Delivery
What We Do

Expertise across the whole platform.

From a single workflow fix to a full implementation — hands-on ServiceNow development, done right.

DEVELOPMENT

Custom App Development

Scoped applications built with Service Portal, UI Builder, Flow Designer, and Script Includes tailored to your business logic.

INTEGRATION

Integrations

REST/SOAP integrations, IntegrationHub spokes, and MID Server configuration connecting ServiceNow to your other systems.

CONFIGURATION

ITSM / ITOM Configuration

Incident, Problem, Change, CMDB, and Discovery configured to match your operational workflows and best practices.

MAINTENANCE

Platform Upgrades & Health Scans

Version upgrades, instance health checks, and performance tuning to keep your platform stable and current.

QUALITY

Automated Testing (ATF)

Automated Test Framework suites that catch regressions before they reach production.

SUPPORT

Admin & Managed Support

Ongoing administration, break-fix, and enhancement retainers so your platform keeps pace with your business.

How We Work

A straightforward engagement process.

01

Discovery Call

We learn about your current instance, pain points, and goals — no obligation, no cost.

02

Scoped Proposal

You get a clear plan with timeline and pricing before any work begins.

03

Build & Configure

Development happens in a sub-production instance with regular check-ins and demos.

04

Test & Deploy

ATF testing, UAT support, and a clean promotion to production.

05

Support

Optional ongoing support to handle enhancements and platform changes as they come up.

Ready to get more out of ServiceNow?

Let's talk about what's slowing your platform down — and how to fix it.

Schedule a Consultation